Suppliers Manual 2024

Suppliers Manual | 2024

Annual Publication Lekkerland Nederland B.V.

02 | 03

8.6 Missing goods

17

Contact Details

04

8.7 Deposit packaging (Emballage)

17 19 20 20 20

1. Introduction

07

8.8 Load carries

2. About Lekkerland

07

9. Service Level Agreement (SLA)

3. Distribution Centers

07

9.1 Goal

4. Sustainability

08

9.2 Duration of this SLA 9.3 Delivery performance (kpi’s) 9.4 Quality standards 9.5 Unforeseen quality

09 09 09 09 10 10 10

5. Quality

20 21

5.1 Certificates

5.2 Recall 5.3 ARBO

21

issues 10. Invoicing

5.4 Traceability

5.5 Alternative Suppliers 5.6 Data / confidentiality

22 22 22 22

10.1 Invoicing by ED 10.2 Non-EDI Invoicing 10.3 Focus of attention 10.4 Invoicing deposit packaging

6. Supplier management / Master data

10 10

6.1 Supplier Management 6.2 Product Management 10 6.3 Product specifications 12 6.4 Price mutations 12

22

10.5 Invoicing non-tradeable goods 23 10.6 Forwarding deliveries 23

7. Ordening Method

12 12

11. Signing Form

24

7.1 Ordening

7.2 Delivery days and times per DC

13

Attachments

27

1: Rolling load carriers 2: Dolly en Kegs procedure 3: Aloowed Pool-Kegs 4: Overview rcall costs 5: Deviation portal manual

8. Delivery Criteria

14

8.1 Deliveries 14 8.2 Handling inbound goods 14 8.3 Lekkerland Supply Chain 14 8.4 General deliveries matters 15 8.5 Unloading goods and SSCC labeling 15

This document is subject to change and no rights can be derived from this.