Customer manual 2024 - all
Purchase price differences customer-specific suppliers (product category 4 and 6)
Determining price difference justified or unjustified:
Activiteit
Van
Aan
Timing
1 day after booking invoice 5 working days after notification 5 working days after reminder 1 5 working days after reminder 2
1a. Price difference report
Accounts Payable
TO: Supplier
TO: Supplier with CC: Customer head office, Account Support TO: Supplier with CC: Customer head office, Account Support TO: Customer head office with CC: Sup plier, Account manager, accounts payable
1b. Reminder 1
Accounts Payable
Teamlead Accounts Payable admin
1c. Reminder 2
1d. Reminder 3
Account Support
Een inkoopprijsverschil resulteert in de regel in een blokkade van de betreffende factuur. Lekkerland Crediteurenadministratie zoekt contact met de betreffende leverancier betreffende het prijsverschil. 1st. Escalation (invoice) Account Manager TO: Customer head office with CC: Supplier, Account Support, ¬Accounts Payable 5 working days after reminder 3 If no response after 1d
Steps if purchase price difference = unjustified; supplier’s price is correct:
Activiteit
Van
Naar
1. Check supplier response
Accounts Payable
Account Support
2. Check with customer
Account Support
Customer
3. Feedback
Customer head office
Account Support
4. Price adjustment in system
Account Support
-
5. Settlement of price difference with customer (see below for method).
Account Support
Customer head office
6. Feedback when price is adjusted.
Account Support
Accounts Payable
Steps if purchase price difference = justified; supplier’s price is incorrect:
Activiteit
Van
Naar
1.Check by supplier
Supplier
Customer head office
2. Feedback
Supplier
Accounts Payable
3. Reconciliation of settlement between sup plier and Lekkerland 4. Received correction invoice: settlement of price difference (Credit / Debit)
Supplier
Accounts Payable
Supplier
Accounts Payable
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