Customer manual 2024

Item entry

1. The customer’s head office sends the item details of the new item it wishes to carry to Lekkerland Account Support using a completed item form or other agreed format. - In case of foreign supplier: Also complete the second tab with item weights and packaging mate rials. - For items from product category 4 and 6, the customer is also responsible for communicating the details of the transport packaging to Lekker land; the type of pallets, roll containers, etc. 2. Based on this, Lekkerland Category Management evaluates the item and determines which product category it falls under and thus whether it will be classified as a regular wholesale or customer-spe cific supplier;

Steps for entry of item

Customer-specific ('/') supplier (prodcat 4 and 6)

Steps for entry of item Wholesale supplier (prodcat 1, 2, and 3)

1. Supplement internal data Lekkerland Category Management

Lekkerland Account Support

2. Ensure that item is entered Lekkerland Category Management

Lekkerland Account Support

3. Entering items into system Lekkerland File Management

Lekkerland Account Support

4. Ordering items from sup plier 5. Make item orderable for customer

Lekkerland CVB

Lekkerland CVB

Lekkerland Account Support

Lekkerland Account Support

Entry customer-specific supplier

• A completed supplier form + copy of invoice or blank letterhead (for the purpose of checking financial data). • Document ‘HACCP RF131’ and ‘HACCP FR 131a’ completed and signed and returned. • If it concerns an organic supplier: SKAL certificate completed and signed return. • Is the item typified as a hazardous item: MSDS article sheet completed and signed return.

If the new item is from a new customer-specific (‘/’) supplier for Lekkerland, Lekkerland will indicate this and the customer must also send the following infor mation before the item is entered:

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