Suppliers Manual 2024

Lekkerland prefers EDI-messaging in the ordering process. This applies to orders, receipt information, send messaging and alignment of the EDI connection will happen in collaboration with Lekkerland. You can find the EDI questionnaire at www.lekkerland. nl/assortiment/onze-leveranciers. For questions and remarks you can contact EDIteam@lekkerland.nl Suppliers can only use load carriers that are allowed by Lekkerland. Changes in type of load carriers are only allowed after consulting and approval of Lekkerland. Rolling load carriers Lekkerland uses multiple rolling load carriers; roll cages and dollies (attachment 2). For cross-dock operation the use of rolling carriers is mandatory. The maximum stacking height for suppliers upon delivery on dolly is 1,80 m. including the load carrier. Display requirements • Size requirements: Rolling display: ground sizes of 40 x 60 cm (dolly). Exceeding the ground size is not allowed. Maximum height; 1.65 meter (including undercarriage). Maximum weight; 200kg. • Undercarriage: on dollies; • The administration of Dollies is in the hands of “container centralen” More information regarding dollies at the container centralen can be found in attachment 3. • State the same information as stated on the standard packaging (article numbers, name. instructions) on 2 sides. The stickers must be readable from 7 meters distance. • Use a ‘front side indication’ on the display • The display must be transport resistant. The weight must be divided in a way that the display cannot collapse in normal handling in logistics. • The displays must be provided with 2 solid tires strapes, with extra reinforcements in the areas where the strapes tires put pressure on the top. Display construction Most of the displays are top heavy. This means that the center of gravity is in the top. This is caused by the relatively small floor area and/or empty space in the foot. From a quality & safety point of view you need to prevent the display from falling/collapsing during transport. We request the following requirements; • Staple the display structure to the display pallet • Use a firm structure with enough staple-resistance • Use a hat of corrugated board over the construction • Strap the display in plastic strips. 8.8 Load carries

8.6 Missing goods

A full list should be available that can be used to check the inbound goods. Lekkerland checks the number of barrels upon receipt. The basic premise is that the manufacturer remains responsible for the contents of the barrels. The contents are not checked by Lekkerland. • All barrels must be checked when the goods are received using the barrel lists included by the manufacturer and by scanning the delivered barrels. • Any defects should be specified on the manufacturer’s delivery note when the goods are delivered by the manufacturer to a DC. The driver is obliged to wait for this. • If products are out-of-stock during production or pick-up, manufacturers should inform us of this daily by e-mail. We expect to receive a report from XD (cross-dock) via EDI and feedback about the quantities delivered per customer (DESADV). • If this is not possible yet, reporting must take place via e-mail. These reports must be sent to the Customer Service department before 9:00 AM per DC, stating the product and the route number. • The means of transport by which goods are delivered must be clean and free of abnormal odors. 8.7 Deposit packaging (Emballage) Lekkerland prefers the use of Euro size pool pallets (CHEP, IPP and LPR). EPAL/White Euro pallets are only exchanged. In principle, Lekkerland does not accept any billing of packaging regarding Euro pallets. If exchange pallets are not available, the supplier will receive a voucher. This Voucher is valid for a maximum of 1 month after issuance. This only applies to the deliveries in our ambient and chilled DC’s. It does not apply to frozen deliveries. For more information about pool systems we refer to attachment 5 for contact information. Suppliers that use EPS or CBL crates should confirm to the agreements of the pool provider. This agreement includes registration and a valid contract for the requested number of crates. Lekkerland only returns crates (type + number) to suppliers when a collection order is provided by the pool provider. This applies to crates, dolly’s and pallets. We do not allow delivery in other types of crates. Availability and the value of the packaging (emballage) is always the responsibility of the supplier and pool provider. More information regarding procedures of pool providers is provided in attachment 3.