Suppliers Manual 2024

Only the driver is permitted to enter the Lekkerland premises. For safety reasons, other people must remain in the lorry/truck during the unloading pro cess. Lekkerland has strict rules concerning external parties entering the premises. Your driver or logistics service provider must, therefore, always observe and follow the instructions given and the lines marked on the ground. Stock products must be delivered on pallets, and cross-dock deliveries must be delivered on roll cages. If your goods are to be delivered on pallets, then a pallet may only contain one product. The type of pallet may differ for each DC, but Lekkerland prefers Euro pool pallets (CHEP, IPP, LPR euro pallets) If you deliver multiple products per pallet, the different products must be separated by a pallet in between. Deliveries that do not meet this requirement must be restacked by you. The pallet height may differ for each DC, but the maximum height is 1.80 m. The supplier must be able to unload the pallets and must therefore have a pallet truck available. Cross-dock deliveries must be made on Lekkerland roll cages. Orders must be delivered separately per DC, per route, and per customer. Each crate must state a route number, route serial number, account number, the delivering Lekkerland DC, the date of receipt by the customer and the number of crates. Each barrel delivered must be provided with a barrel ticket with the following details: • Date / DC / debtor number / route / sequence number / numbering (1 of...) • Barcode EAN 128 for Scan/SSCC purposes Chilled products are delivered in three different ways • As a central delivery to Waddinxveen, according to the agreed order and delivery schedule (DC delivery), or • As a decentralized delivery to Meppel, Son, and Waddinxveen, according to the agreed order and delivery schedule at least six times a week (cross-dock customer level) • As a central delivery to Waddinxveen, according to the agreed order and delivery schedule at least six times a week (Pick to Zero). The driver should always report to a Lekkerland employee before unloading. For chilled and frozen deliveries, the driver should preferably hand over a temperature logging document of the lorry/truck upon arrival at Lekkerland DC. The delivery temperature of Chilled products should be a minimum of 2°C and a maximum of 7°C. The maximum temperature of Frozen products is -18°C.

delivery to the other DCs (e.g. from Son to Waddinx veen). The refrigerated and frozen warehouses available make it possible to transship conditioned products. We offer this service at competitive rates compared to self-delivering to 3 DC’s.

8.4 General deliveries matters

When you deliver goods to a Lekkerland DC, you must observe and conform to the general guidelines. These guidelines have also been sent separately to all our suppliers, (they are also posted at the entrance to the Goods Receipt): • You are obliged to observe general standards of conduct; treat others as you expect to be treated. • The maximum speed for trucks on the Lekkerland premises is walking pace. Pedestrians always have priority. • Lekkerland expects you to keep the premises neat and tidy and to not leave any waste whatsoever. • Safety shoes and vests are compulsory on the Lekkerland premises. • Deliveries must always be made on the agreed date and within the agreed time slot. Exceptions are only possible in the event of an emergency and if the capacity planning of the DC allows it. • Changes or deviations to planned orders must be reported at least 48 hours in advance to the Lekker land Central Stock Management department. Make sure you have the correct paperwork and the correct references. • Always sign up with a worker of the collection Receipt Goods department first • Always sort pallet places based on the instructions of the Lekkerland employee • Multiple goods on one pallet are only allowed when an intermediate pallet is applied • To protect the goods from splinters, we prefer a layer of paper/carbon on the bottom of wooden pallets • Always discuss the return of deposit packaging with the employee of goods receipt first. • Food deliveries must not take place together with hazardous substances or in a contaminated vehicle. Contamination includes: leaks, hazardous substances, pungent odours from, for example: fish, meat, chemicals, etc.

8.5 Unloading goods and SSCC labeling

Unloading of goods On arrival, you should be able to unload at a Lek kerland DC dock. Delivery by lorry/truck is the only option. If an exception needs to be made, this is only possible with the cooperation of the Lekkerland Sup ply Chain.